If you cannot find your answer here, please do not hesitate to contact us
via email, telephone or the contact form on our website.
How does Hygea Water System work?
Simply pour some tap water into the upper container of the system. Due to gravity, water will gradually go through the 0.2 µm pores in the ceramic filter and the 5-stage filter cartridge that will purify the water from chlorine, unpleasant smells, rust, sand, trihalomethanes, dangerous bacteria, lead and other heavy metals. Water then goes into the bottom container where the silver-impregnated and mineral stones will keep it fresh and increase its pH up to a slightly alkaline level, additionally releasing oxygen and over 20 types of ionized minerals. And that is not all. Purification through the Hygea Water System is fortified by yet another element – water magnetizing. This is done with the high power field (1 200 gauss) of a magnet end attached to the water tap, which makes the water healthier and in tune with our bodily fluids.
Do you offer warranty for the system?
Hygea Water System comes with 2-year warranty.
What are the exact dimensions of the system?
The exact dimensions of the assembled system are 32 cm x 55 cm.
Have you done some tests on the water coming from the system?
Of course! We have done several tests at different indpendant labs, all of them confirming the superior removal rate of filtration of the system. Here is one of them:
Does the Hygea Water System remove chlorine from water?
Yes, Hygea Water System removes up to about 99.99% of the chlorine, as well as any other impurities, from the tap water and improves its quality and taste.
Where is the Hygea Water System manufactured?
Hygea Water System is manufactured exclusively for Hygea International Ltd, and there no coincidence that the whole production line is in South Korea. You may not know it but South Korea is the world leader in water purification technologies. They are the creators of the ceramic filter and there you can find the purest mineral and silver-impregnated stones of the highest quality in the world. This is why the whole production of the Hygea Water System is done under our strictest control in South Korea by following all the GMP and European directives for health and safety and quality.
Hygea Water System and pH (acidity) of the water
Our water system is designed to purify water and to make it healthier for the body. In this sense, the Hygea Water System is not specifically designed to alkalize water. Nevertheless, it has been proved that the water becomes significantly more alkaline after the filtration process. The tests carried out in the UK and Korea, for example, show that the Hygea Water System has increased the pH level of tap water from about 6.0 – 6.5 to almost 8.4. In conclusion, we may say that tap water with the same parameters should be affected in the same way anywhere in the world.
Can small children and babies drink water from the filter system?
Yes, of course! We highly recommend it, but you have to change your 5-stage filter cartridge every six months. For the first year of a baby’s life, it must drink completely pure and low-mineralized water, low in fluorine and sodium. Mineral water is dangerous for a baby’s health because it overloads their not-yet-developed excretory system and can cause fluorosis. According to many specialists, with some pediatricians among them, it is recommendable to drink the water that surrounds us, i.e. tap water. With a Hygea Water System, you could have really crystal-clear, low-mineralized and natural water, without any germs, that can be drank any time without burdening children’s bodies, so children can grow up healthy, lively and full of energy.
Can I use the water from the Hygea Water System for cooking?
You can use the water from Hygea Water System for all your daily needs, including cooking. Filtered water improves the taste of food and drinks and shortens preparation time.
When do the filters of the system need to be changed?
THE CERAMIC FILTER and THE 5-STAGE FILTER CARTRIDGE should be replaced after approximately 7,500 litres of filtered water or every two years, whichever event comes first.
THE MINERAL STONES should be replaced after 10,000 litres of filtered water or every three years.
THE SILVER-IMPREGNATED STONES should be replaced after 3,600 litres of filtered water or every year.
It is not necessary to replace the MAGNET TAP.
How often does the filter system need cleaning and what with?
Cleaning of the filter system depends mainly on the water pollution in your area. It is normal to clean your system once a month with a solution of water, filtered by the system, and apple vinegar. We do not recommend the use of chemical detergents such as soap, washing-up liquid, etc. unless otherwise instructed. The cleaning of the different parts of the system is described in the USER’S MANUAL, which you will receive together with the product.
Is filtered water that has stayed in the system for more than a week still good for drinking?
You can drink the water that has stayed in the system for up to 14 days without worrying about its quality parameters. The mineral and silver-impregnated stones keep the water fresh and free of bacteria. After this period, we recommend you throw the filtered water away and clean the container as described in the USER’S MANUAL.
The ceramic filter turned yellow. Is this normal?
Yes, this is completely normal. The ceramic filter is the first barrier of all water impurities. If it remained as white as it was at the beginning, then it would mean that either your water is completely pure or your filter is inefficient. On the contrary, we have never found that the ceramic remains immaculate. So, with time, and despite its maintenance, the ceramic will turn yellow, orange, or even light brown.
I broke my water tank. How can I order a replacement part?
Yes, we do have replacement parts available for purchase. Please send us an email at support@hygeawatersystem.com
There is some green mould on the walls of the container. Why is it there and how can it be removed?
Hygea Water System should not be installed in direct sunlight as this may encourage the growth of mould /green single-celled algae. These are undesirable but harmless, and they naturally occur in plumbing and the water supply.
What is the difference between the Hygea Water System and reverse osmosis filters?
The Hygea Water System filters, purifies, remineralises and magnetizes the water. Reverse osmosis may filter and purify, but it also demineralises. It is important to be aware that with reverse osmosis filters, less than one fourth of the water that passes through is effectively filtered and drinkable, the rest is wasted. Furthermore, the intensive purification they offer means frequent and intensive cleaning procedures. If these are not strictly followed, impurities can enter the filtered water and make the water more impure than it was at the start!
Does the plastic of your system contains harmful ingredients like BISPHENOL A and PHTHALATE?
No. The plastic structure of the Hygea Water System is 100% free from Bisphenol A & Phthalate (BPA – plastic additives), and is food grade quality.
What are the payment options for the products?
You can pay through your PayPal account or with your card if you do not have a PayPal account.
What are the delivery terms for the products?
Deliveries can only be made to destinations in the United Kingdom and are FREE OF CHARGE. We undertake all the best endeavors to ensure that your order is dispatched within 24 hours from order placement (excludes weekends – week days only). Please allow between 1 to 3 working days for delivery in the UK.
PLEASE HURRY! THE OFFER IS VALID FOR A LIMITTED TIME ONLY!
cdx8ql
6mssd6
6mssd6
314lux
on6al5
vt5l79
vvhnkvzzllhgugslvqskqxqtdiywht
e0c7ty
okabfo
l224kl
kvwlxfezfphzrzkosyldlhvwgysfxn
tddxlfrufwpvzfqvvktrdkvvmfsxuw
fv2lc5